1. Eligibility

You are eligible for a full refund if:

• You request the refund within 30 days of your initial subscription payment.
• This is your first refund request for this account.
• Your account has not violated our Terms of Service.

2. How to Request a Refund

To request a refund, contact our support team:

• Email: support@getwireguard.com
• Telegram: @getwireguard

Please include your registered email address and order reference number. We will process your refund within 5–10 business days.

3. Refund Method

Refunds are issued to the original payment method used at the time of purchase. Processing times may vary depending on your bank or payment provider.

4. Renewals

The 30-day guarantee applies to your first payment only. Renewal charges are non-refundable unless there was a billing error on our part. You may cancel your subscription at any time before the next renewal date to avoid future charges.

5. Free Trial Period

During the 7-day free trial, no charge is made. If you cancel before the trial ends, you will not be billed. The 30-day money-back guarantee period begins from the date of your first actual charge (after the free trial).

6. Exceptions

Refunds may be denied if:

• Your account was suspended or terminated due to a violation of our Terms of Service.
• The refund request is made after 30 days from the first payment.
• Fraudulent activity is detected on the account.

7. Contact Us

If you have any questions about this policy, please contact us at support@getwireguard.com.